Description

About Role:

The Salesforce Administrator at Celigo will play a key role in managing, optimizing, and scaling the company’s Salesforce environment to support business operations. This role requires significant overlap with Pacific Time working hours (5:30 PM IST to 1:30 AM IST). The ideal candidate will be highly collaborative, proactive, and skilled in both technical configuration and stakeholder engagement.

Key Responsibilities:

• Design, develop, and maintain custom solutions using Apex (Triggers, Classes, Test Classes).
• Build dynamic, responsive user interfaces with Lightning Web Components (LWC).
• Develop and optimize Batch Apex and Scheduled Apex for handling large data volumes.
• Have a basic understanding of integrating Salesforce with external systems using REST and SOAP APIs.
• Manage and configure custom objects, fields, formulas, validation rules, flows, workflows, Lightning pages, and layouts.
• Create and manage user profiles, roles, permission sets, and access controls.
• Perform regular sandbox refreshes and handle testing of high-priority Salesforce updates.
• Engage stakeholders to gather requirements, understand priorities, and translate business needs into scalable solutions.
• Collaborate with other admins and developers, ensuring peer reviews for complex changes.
• Use tools like Gearset, Jira, and Asana for version control, deployment, and task tracking aligned with DevOps best practices.
• Handle data imports/exports, maintain data integrity, and build dashboards and reports.
• Leverage automation tools (flows, approvals, validation rules) to enhance efficiency.
• Maintain clear documentation of system changes and contribute to team knowledge sharing and onboarding efforts.

Key Technical Skills:

Apex, Lightning Web Components (LWC), REST API, SOAP API, Salesforce configuration, Gearset, Jira, Asana, Data imports/exports, Automation tools (flows, validation rules, approvals), Visualforce, Lightning Components

Requirements:

• 2–3 years of experience as a Salesforce Administrator (Sales and/or Service Cloud).
• Strong understanding of Salesforce configuration, security model, and best practices.
• Hands-on experience with tools like Gearset, Jira, and Asana.
• Experience with user management, automation, dashboards, data imports, and sandbox management.
• Excellent problem-solving skills and a continuous improvement mindset.
• Strong English communication skills (written and verbal).
• Effective project and stakeholder management skills.
• Ability to work both independently and as part of a distributed, global team.

Preferred Qualifications:

• Salesforce certifications (Administrator or higher).
• Experience working in Agile or Scrum teams.
• Familiarity with integration platforms or middleware tools.
• Experience supporting CPQ and Revenue Operations processes and systems.
• Basic Salesforce development and technical design skills (e.g., Apex triggers, Visualforce, Lightning Components).